Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services are the responsibility of the patient and must be paid within 30 days of receipt of the statement. Payments may be made via:
- Cash, check or money order
- Master Card
- American Express
If you wish to pay online by credit card please visit our secure Bill Pay section.
If you have billing questions not answered here, please contact VMH Patient Accounts at (608) 637-2101, Monday-Friday, 8:00 a.m. - 4:30 p.m. and ask to speak with one of our financial counselors.
Thank you for choosing Vernon Memorial Healthcare as your health care provider. We understand that health care bills and health insurance claims can be confusing.
Vernon Memorial Healthcare charges are the same for all patients, regardless of whether you are insured. VMH does contract with insurance carriers, and those contracts may discount the amount the carrier will actually pay VMH for the services rendered to you. Patients are responsible for all remaining account balances not paid by their insurance plans. The amount you may be responsible for will not include any unpaid negotiated discount amount between VMH and your plan.
If you are insured by a government program such as Medicare or Medicaid, your self pay responsibility is determined by the government program.
If you are insured by a commercial carrier, your self pay responsibility will be determined by your carrier and based on the benefits of your plan. Please refer to the "Explanation of Benefits" summary you receive from your health plan to determine how benefits are paid and how your carrier determines self-pay responsibility. If you have questions about coverage or how your plan calculated your benefits you should check your health plan book or call the customer service phone number on your insurance card.
We provide a Financial Assistance Program (FAP) to those who are unable to pay for their health care services, regardless if you are insured, underinsured, or uninsured. For more information on the VMH Financial Assistance Program, please contact us at (608) 637-2101 or by email at firstname.lastname@example.org. Application forms are available online. Alternatively, you can also pick up an application form from any registration desk in our hospital or network of rural clinics.