Discrimination is against the law.

Vernon Memorial Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

Vernon Memorial Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Vernon Memorial Healthcare provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters; and
  • Written information in other formats (large print, audio, accessible electronic formats and other formats).

Vernon Memorial Healthcare provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters; and
  • Information written in other languages.

If you need these services, contact Vernon Memorial Healthcare at 608-637-2101 and ask for interpreter services.

If you believe that Vernon Memorial Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Compliance Officer
Vernon Memorial Healthcare
507 S. Main St.
Viroqua, WI 54665
Telephone: (608) 637-4312
Fax: (608) 638-5035

You can file a grievance in person or by mail or fax. If you need help filing a grievance, please contact the Compliance Officer using the contact information above. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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