Virtual

Make a list. Even for an in-person visit, we always recommend that our patients write down a list of 2 or 3 issues they want to address so they won't forget anything important. Ask yourself, "Why do I need to be seen today?" or "What's my biggest priority?" to get yourself started.

A good way to do this is to keep a symptom diary. Keep a brief record in your phone or on a sheet of paper.  What seems to trigger or aggravate your symptoms? What may help to alleviate your symptoms?

Some medical issues like bites, moles, rashes, and other skin issues are particularly well-suited for virtual services. It's important to note, if you're contacting your provider about a rash, be sure to draw a circle around the area with a pen to and send a sequence of photos noting the time and date on each. Contact your clinic if you would like to upload these photos to your MyChart account prior to your appointment. 

**If you are concerned about a rash, be sure to make note of any additional symptoms you may be having.  If you feel you are having an allergic reaction to something, contact your clinic immediately.

For example, medication refills, doctor's notes, or other paperwork may not even require a virtual service.  For medication refills, it's always a good starting point to contact your pharmacy first. The VMH MyChart portal is also a great way to connect with your clinic for routine issues or questions. If you aren't signed up, contact your VMH clinic for more information to do so.